> ## Documentation Index
> Fetch the complete documentation index at: https://notes.kodekloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Flow of Work Basic

> Learn to use Azure Boards with the Basic process template for effective project planning, tracking, and management through Epics, Issues, and Tasks.

Leverage **Azure Boards** within **Azure DevOps** to plan, track, and manage your project lifecycle using the **Basic** process template. This streamlined approach uses just three work item types—Epics, Issues, and Tasks—while maintaining clear visibility and control over your work.

<Callout icon="lightbulb" color="#1CB2FE">
  The Basic process is ideal for small to medium teams looking for a lightweight planning experience without sacrificing transparency.
</Callout>

***

## Work Item Types and States

Azure DevOps organizes work around discrete items that move through predefined states. In the Basic process, there are three work item types:

| Work Item Type | Purpose                                             | States               |
| -------------- | --------------------------------------------------- | -------------------- |
| Epics          | Large features or long-term goals spanning releases | To Do → Doing → Done |
| Issues         | User stories, bugs, and feature requests            | To Do → Doing → Done |
| Tasks          | Granular steps to complete an Issue                 | To Do → Doing → Done |

<Frame>
  ![The image is a flowchart illustrating the introduction of work items, showing a progression from "Epics" to "Issues" to "Tasks."](https://kodekloud.com/kk-media/image/upload/v1752867403/notes-assets/images/AZ-400-Designing-and-Implementing-Microsoft-DevOps-Solutions-Flow-of-Work-Basic/work-items-flowchart-epics-issues-tasks.jpg)
</Frame>

***

## Epics

An **Epic** captures a major feature or strategic initiative, often spanning multiple sprints or releases. Use Epics to group related Issues and maintain a high-level overview of your project goals.

<Frame>
  ![The image illustrates the role of "Epics" in project management, showing a central "Epics" box connected to three "Issue" circles, indicating a hierarchical relationship.](https://kodekloud.com/kk-media/image/upload/v1752867404/notes-assets/images/AZ-400-Designing-and-Implementing-Microsoft-DevOps-Solutions-Flow-of-Work-Basic/epics-project-management-hierarchy-diagram.jpg)
</Frame>

Within an Epic, you can:

* Organize multiple Issues (user stories, requirements, or bugs)
* Track progress at a strategic level
* Align work with business objectives

***

## Issues

**Issues** are the core planning units in the Basic process. They include:

1. **User Stories** – Descriptions of user-facing features and their value.
2. **Bugs** – Defects that require triage, prioritization, and resolution.
3. **Feature Requests** – Ideas for new functionality or enhancements.

Logging work as Issues creates a predictable backlog, replacing ad hoc methods like email or chat.

<Frame>
  ![The image is an infographic titled "Understanding the Issues," highlighting three steps: tracking user stories, logging bugs and features, and establishing a foundation of planning. Each step is represented by an icon and a number.](https://kodekloud.com/kk-media/image/upload/v1752867405/notes-assets/images/AZ-400-Designing-and-Implementing-Microsoft-DevOps-Solutions-Flow-of-Work-Basic/understanding-issues-infographic-user-stories.jpg)
</Frame>

***

## Tasks

Break each Issue into **Tasks**—the actionable items your team executes. Tasks make it easy to assign work, estimate effort, and monitor daily progress.

<Frame>
  ![The image is a flowchart illustrating "Detailed Tracking With Tasks," showing the progression from "Epics" to "Issues" and then to "Simpler Tasks."](https://kodekloud.com/kk-media/image/upload/v1752867406/notes-assets/images/AZ-400-Designing-and-Implementing-Microsoft-DevOps-Solutions-Flow-of-Work-Basic/detailed-tracking-flowchart-epics-issues-tasks.jpg)
</Frame>

Key benefits of using Tasks:

* Clear ownership and due dates
* Granular tracking of work items
* Improved resource allocation

***

## Implementing the Basic Process

Follow these steps to get started:

1. **Create Issues** to log user stories, bugs, and features.
2. **Group Issues into Epics** for strategic alignment.
3. **Decompose Issues into Tasks** to define specific action items.

<Frame>
  ![The image illustrates a flowchart titled "Implementing the Basic Process," showing a hierarchy starting with "Epics" at the top, branching into three categories with icons and documents below each.](https://kodekloud.com/kk-media/image/upload/v1752867407/notes-assets/images/AZ-400-Designing-and-Implementing-Microsoft-DevOps-Solutions-Flow-of-Work-Basic/implementing-basic-process-flowchart.jpg)
</Frame>

***

## Benefits of the Basic Process

* Streamlined work item hierarchy
* Focused planning with Issues and Epics
* Detailed progress monitoring via Tasks

| Benefit              | Description                                   |
| -------------------- | --------------------------------------------- |
| Simplified workflow  | Only three item types to manage               |
| Enhanced visibility  | Clear state transitions for every work item   |
| Predictable delivery | Break down complex work into manageable steps |

<Frame>
  ![The image outlines a basic process implementation with three steps: streamlined work items, effective planning, and enhanced tracking, each represented by an icon.](https://kodekloud.com/kk-media/image/upload/v1752867408/notes-assets/images/AZ-400-Designing-and-Implementing-Microsoft-DevOps-Solutions-Flow-of-Work-Basic/process-implementation-three-steps-icons.jpg)
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***

## Links and References

* [Azure Boards overview](https://docs.microsoft.com/azure/devops/boards/)
* [Azure DevOps Documentation](https://docs.microsoft.com/azure/devops/)
* [Get started with Azure DevOps](https://azure.microsoft.com/services/devops/)

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  <Card title="Watch Video" icon="video" cta="Learn more" href="https://learn.kodekloud.com/user/courses/az-400/module/503e97d4-be52-440b-8a4e-8610d1eca6ed/lesson/fd71b682-3b34-4b60-968a-678cf3553bd7" />
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